Tons of pollutants washed into the river, including a total of 50 pounds of lead and arsenic. The coal ash waste system was built to required standards, says Murphy, but the storm was far bigger than state regulators or the company expected. “We had different culverts to divert the water to different areas, and one of the holes that the water was supposed to go through got plugged up.” “We had a pond to gather it,” he explains. “It was just a very brief but violent flood,” says Paul Murphy, the power company’s spokesman. Last August Rocky Mountain Power was dismantling its old Carbon power plant near Helper when a thunderstorm came on and swamped the coal ash waste system. Do you have personal experience with Rocky Mountain Power? Let us know how the company really works with late payment arrangements and other financial help.Utah environmental regulators are proposing to penalize Rocky Mountain Power for spilling coal ash into the Price River last summer.

Our visitors are always leaving fantastic information for other customers. You must apply for aid and prove financial need before receiving benefits. LIHEAP: If you need help paying your heating and cooling bills, the LIHEAP Home Energy Assistance Program is there to help.

Contact your local Department of Health and Human Services for complete information on energy assistance programs and access to applications for assistance. Other sources of energy assistance include:įederal assistance may be available in your area. Some accounts may be denied a payment plan if the account holder has broken payment plans in the past. Payment plans are available to most customers. I Can’t Make a PaymentĬustomers having trouble making a payment should contact 1-88 immediately to set up a payment plan. The Schedule 300 document does not appear to be available online and customer service would not comment on any fees. The rates for these fees are published in Schedule 300, according to the tariffs document on the official website. Rocky Mountain Power charges the following fees: Custoer service can answer additional questions at 1-88. Simply choose your state and view fee information. Current rates, service fees and customer account fees are listed on the Consumer Rights for Residents page. Rocky Mountain Power serves Utah, Wyoming and Idaho. Portland, OR 97256-0001 Questions About Your Billing Statement or Account? Customers should never send cash through the mail as Rocky Mountain Power cannot guarantee cash payments will be received intact. Pay by mail: Payments by mail are accepted in check and money order form. Customers can search for approved payment locations on the Rocky Mountain Power website. Pay in-person: In-person payment centers are located in Idaho, Wyoming and Utah. Call 1-80 for Western Union phone payments. There is a fee of $2.80 per payment and customers can pay a maximum of $600 per transaction.

Pay by phone: Customers wishing to make payment by phone can do so through Western Union. New users will need access to a current bill to sign up for online account access. Pay online: All customers need is an online account to pay your Rocky Mountain Power bill online at. The official website offers information on: Customers in Utah, Wyoming and Idaho receive electricity from the company. Rocky Mountain is a sister company with Pacific Power. Rocky Mountain Power is an electric company operating under the PacificCorp umbrella. What to Do When You Can’t Pay Your Rocky Mountain Power Bill

Rocky mountain power bill pay